Just to update my blog setelah sekian lama.. ahaksss

Today 12nd August 2012, i havent finished my assignment :( our global exam for CT nda lagi lama.. Oh my God.. please give me strength. I Can Do It!!! ^_^

Assignment ohhh assignment.. still searching....................

Reflective Writing 06

NEW LEARNING

What did I learn that was new to me?

Monday, 28^th May 2012 – On this week we are continue learning Lecture 6 which is Supply Chain Management. The topic covered: Creating value via supply chain, Benefits of using web technologies in supply chain management, Materials tracking technologies, Ultimate consumer orientation, Building and maintaining trust.

Supply Chain means the manufacturer to the retailer to the customer.

Supply Chain Management  means the way they organize supply chain from the manufacturer until the suppliers.

Alliances - associate / group / series

share information - e.g. facebook

Material Tracking Technologies - 1- Optical scanners and barcodes 2- Integration of barcodes and EDI (Electronic Data Interchange), 3- RFID (Radio Frequency Identification Device)

Barcode have 2 types - cosmetic product and at t-shirts

Transmitter -  using the signal

RFID - for eg. Mostly electronic goods

Ultimate Consumer Orientation – internet technologies can help by improving communications.

Building and Maintaining Trust – trust is a major issue in forming supply chain alliances.

Summary – Effective supply chain management is key in providing a better service to the customer. Web technologies can significantly enhance the effectiveness of supply chain management. Material Tracking technologies such as RFID have an important role to play. Trust is a vital element in forming successful supply chain alliances.

What insights did this new knowledge give to me?

This topic was a new knowledge to me.

Did it help me see something in a new light?

Yes, it is very useful to help me to know more about this topic.

Did it help me understand something that I didn’t understand before?

Yes, very helpful, because the lecturer has giving an example when gives the explanations.

PERSONAL REACTION

How did I feel about what was done?

I feel I still need to understand this topic and have to catch up faster while the lecturer gives the explanations.

Did it affect me emotionally and if so how?

Yes, of course when I’m feel too tired, I’m not concentrate on my study.

What did I like or enjoy and why?

I like when the lecturer asked us to take a break so we are not too stress.

What did I dislike and why?

I don't like when I still don't understand what the lecturer taught for not giving full attention.

What did I find easy to do or understand and why?

i find easy and understand because the lecturer has given the examples when she gives an explanations.

What did I find difficult or challenging to do or understand and why?

I find difficult or challenging to do or understand the words because it is difficult to find out the main points, meaning of some complicated words because I’m not really good in English but i will try the best to be good in English.

ACTION TO BE TAKEN

Is there any action that I will take as a result of what was done?

Yes, always ask the lecturer if not understand.

Reflective Writing 05

NEW LEARNING

What did I learn that was new to me?

Monday, 21^st May 2012 – On this week we are continue learning Lecture 5 which is eCommerce Business To Business Strategies. The topic covered: Purchasing activities, Logistic activities, Support activities, eGovernment, Electronic data interchange (EDI) and Value-added networks (VANS). Background to B2B eCommerce, this company can use eCommerce to improve 1-Purchasing and logistics processes. 2- Support Processes which are finance, administration, human resources and technology development. 3- Flexibility to respond to changing circumstances.

Electronic data interchange (EDI) – computer to computer transfer of business information between two businesses that use a standard format on some kind. Which are invoices, purchase orders, requests for quotations, bills of lading (shipping document) and receiving reports.

EDI Standards – 1) ASC X 12 (American National Standards Institute)

                         2) UN/EDIFACT (United Nations)

                 3) Agreement to develop international standards but no date for                               implementation.

Direct Connection EDI and Indirect connection EDI through a VAN.

EDI on the Internet – Content Inspired Component Architecture (CICA) provides greater flexibility. Financial EDI (FEDI) provide instructions to banks.  FEDI handled by EDI –capable banks.

Summary: eProcurement can aid purchasing activities including sourcing suppliers. Web technologies can enhance logistics by tracking and reporting on freight movement. eGovernment can improve links between citizens and their government. EDI can radically improve the transfer of business information.

What insights did this new knowledge give to me?

This topic was a new knowledge to me. It’s about business to business (B2B) which I understand is sourcing suppliers. eProcurement means perolehan / permintaan. MRO – Maintenance Repair Operation. eGovernment – electronic government.

Did it help me see something in a new light?

Yes, it is very useful to help me to know more about this topics.

Did it help me understand something that I didn’t understand before?

Yes, very helpful, because the lecturer has giving an example when gives the explanations.

PERSONAL REACTION

How did I feel about what was done?

I feel I still need to understand this topic and have to catch up faster while the lecturer gives the explanations.

Did it affect me emotionally and if so how?

Yes, of course when im feel too tired and im not concentrate on my study.

What did I like or enjoy and why?

I like when the lecturer asked us to take a break so we are not too stress.

What did I dislike and why?

I don't like when I still don't understand what the lecturer taught for not giving full attention.

What did I find easy to do or understand and why?

i find easy and understand because the lecturer has given the examples when she gives an explanations.

What did I find difficult or challenging to do or understand and why?

I find difficult or challenging to do or understand the words because it is difficult to find out the main points, meaning of  some complicated words because I'm not really good in English.

ACTION TO BE TAKEN

Is there any action that I will take as a result of what was done?

Yes, always ask the lecturer if not understand.

Reflecting Writing 04

NEW LEARNING

What did I learn that was new to me?

Week 3 - This week we are given Test 1. This Test 1 have 2 questions which are Question 1 is about a retail store which you familiar that has a Web site on which it sells products or services similar to those it sells in its physical retail stores. We need to explore the website and answer the questions by using our own words. Question 2 is about the main forces that led to the commercialization of the Internet. This question have to summarize what influenced the internet advertising, brain awareness, how many people know about the internet and what a target audience - worldwide.

Then we are continue Test 1 which are questions 3, 4 and 5. 

Question 3 is about two possible service-for-fee offerings that might become available to users of Internet-enabled wireless devices (such as iPad or mobile phones) in the near future. What i understand about this question was i have to know what kind of service offer, how they can make profits, the risk of network, in term of company and user. 

Question 4 is about why a customer-centric Web site design is so important, yet is so difficult to accomplish. I have to describe this question.

Question 5 is about promoting products on the Web is different from using mass media promotion or personal contact and explain the advantages and disadvantages of the approach for the fishing rod Web business. I have to find promote fishing rod by using mass media, personal contact and websites and also advantages and disadvantages of each.

What insights did this new knowledge give to me?

This questions was a new knowledge to me. I'm learning how to answer question 1. Lecturer told me to answer this type of question with 5W1H which is Who, What, Where, When, Why and How. And also to answer the questions it must have the introduction ( 1 Paragraph ) then Body ( got 3 Paragraph) and lastly, Conclusion - Summarize ( 1 Paragraph )

Did it help me see something in a new light?

Yes, it is very useful to help me to know more about this questions.

Did it help me understand something that I didn’t understand before?

Yes, very helpful, because the lecturer has giving an example when gives the explanations.

PERSONAL REACTION

How did I feel about what was done?

I feel I have to catch up faster while the lecturer gives the explanations.

Did it affect me emotionally and if so how?

Yes, of course when im not finished it by a day. So i need to answer the question as soon as possible.

What did I like or enjoy and why?

I like when the lecturer gives more time to answer this questions.

What did I dislike and why?

I don’t like when have to submit on time.

What did I find easy to do or understand and why?

i find easy and understand because the lecturer has given the examples when she gives an explanations.

What did I find difficult or challenging to do or understand and why?

I find difficult or challenging to do or understand this questions because must have a conclusion. 

ACTION TO BE TAKEN

Is there any action that I will take as a result of what was done?

Yes, always ask the lecturer if not understand and don't know how to answer.

Test 2: CHAPTER 5, 6

CHAPTER 5, 6

Q1: Define "direct materials" and "indirect materials". List reasons for a large company having two separate departments to manage the purchasing of each.

The raw materials used in the creation of the final product. Direct material is a direct cost and includes any raw material that ends up as a part of the final product. Example for direct materials is laptop.

Indirect Materials is any material that is not part of the finished product or used to make the product. Consumables such as cleaning chemicals, disposable tools, protective devices not used as raw materials, but which make the production of a good or service possible, more efficient, or safer.

The reasons for a large company having two separate departments to manage the purchasing of each was because the large companies used to have the separate departments for the direct and indirect material because indirect material also known as marketing, this is everything that company do to reach and persuade prospects. The sales or known as direct material, this is everything that company do to close the sale and get a signed agreement or contract. Both are necessities to the success of a business. The company cannot do without either process. By strategically combining both efforts company will experience a successful amount of business growth.



Q2: In about 200 words, describe the reasons a buyer might have for wanting to participate in an industry consortium marketplace instead of setting up its own private company marketplace.

An industry consortium marketplace is when a group that has similar goals comes together to rise above others. An industry consortium can also be known as a partnership, joint venture or partner share. These partnerships can be very easy to establish. At the same time, an industry consortium marketplace can also have its disadvantages.

On the other hand, a buyer might also want to participate in an industry consortium market instead of setting up its own private company marketplace because of large investments, its may benefit from the combination of complimentary skills of two or more people. There is a wider knowledge, skills and contacts. Share holding pattern reduces business risk. It also can be cost-effective as each partner specializes in certain aspects of their business. Provide moral support and will allow for more creative brainstorming. Responsibilities is shared.

The disadvantages was since decisions are shared, disagreements can occur. A partnership is for the long term, and expectations and situations can change, which can lead to dramatic. The partnership may have a limited life; it may end upon the withdrawal or death of a partner. Business partners are jointly and individually liable for the actions of the other partners.

Conclusion

An industry consortium marketplace have the advantages and can also have the disadvantages. In a partnership there must be understanding, to share the same ideas, opinions and decisions so that no conflict occurs.

Q3: Which industries were the first to establish standard RFID technology? In about 100 words, state why, in your opinion, these industries were more interested in RFID tag technology than other industries.

Radio Frequency Identification (RFID) is a generic term that used to describe a system that transmit the identity ( in the form of a unique serial number) of an object or person wirelessly, using radio waves. Its grouped category of automatic identification technologies. RFID system is to enable data to be transmitted by a portable device called a tag which is read by the tag may provide identification or location information or specifics about the product tagged such as price, color, date of purchase, etc. RFID technology has been used by thousands of companies for a decade. RFID quickly gained attention because of its ability to track moving objects.

Unlike barcode technology, RFID technology does not require contact or line of sight for communication. RFID data can be read through the human body, clothing and non-metallic materials. For example vehicle access control. Cars, trucks or other vehicles can be tagged with passive RFID transmitters. When a restricted area, or a parking lot entrance, is approached, a reader at the site accesses the tag. If the vehicle is authorized the gate opens and it is allowed to pass. The mechanism works in pass or fail mode, access granted or access denied. However, if the data from the tag can be connected with a database, functionality of the system is greatly enhanced. It is not practical or cost effective to locate a PC at each entry point where an FRID reader and the gate control mechanism are located. As both require to a gate control a connection to communicate with a computer, making input from them available across a network once required just that.

Conclusion

There are many companies around the world use RFID today to improve internal effiencies and many other companies are using RFID for a variety of applications.

Lecture 6 - Supply Chain Management - the way they organise rantai dari manufacturer until the suppliers

Supply Chain - means the manufacturer to the retailer to the customer

Alliances - associate / group / series

share information - eg. facebook

Material Tracking - EDI (Electronic Data

Barcode ada 2types - cosmetic product
                               - arah baju

transmitter -  using the signal

RFID - for eg. mostly brg2 electronic


Ultimate Consumer Orientation

Building and Maintaining Trust - 

Summary
 

Lecture 5 - eCommerce Business to Business Strategies ( B2B )

Test 1: Chapter 1 - 4

Chapter 4

Question 1:
Select a retail store with which you are familiar that has a Web site on which it sells products or services similar to those it sells in its physical retail stores.
Explore the Web site and examine it carefully for features that indicate the level of services it provides. Using your experience in the physical store and review of the Web site, write a 200 word evaluation of the company's touch point consistency.

Answers

The Body Shop is online store which this product is the original, natural and ethical beauty brand, with over 2,500 stores in over 60 markets worldwide. Every one of this products is animal cruelty free and vegetarian. The Body Shop is the first international cosmetics brand to be recognized under the Humane Cosmetics Standard for Against Animal Testing policy. 

I know about this product from my friend. She told me this product was good and would be suitable for my skin and for surely will not regret it. So before I buy, I was there to see first and find the right makeup products for my skin. One of the workers there have shown to me a suitable makeup products and on the same time they got promotions. They offering to apply a member for $10 only. They also offered a 20% discount voucher and 50% Off  The Body Shop Beauty Workshop session voucher to welcome you into The Body Shop family, 10% discount on all products, special monthly promotions just for members, birthday privileges of a one-time 20% & 50% discount during your birthday month and exclusive invitation to our annual sale and member events. I am interested with it and im trying to use this product. 

I've been using this product make-up since 2010 until now. My skin looks better than before, so far gained much of a difference. Im very satisfied and more confident after using this product. From here, I have applied for membership at the same time this store has a promotional discount. After becoming a member, they will tell us when they get the sale today or get a discount promotions via text message.

The service there quite good for me, they are always been there when customers needed and who make inquiries about price and products. They tried to make the customers feel happy, satisfied and enjoy with The Body Shop product. When I use this make-up product, it may take two months to finish. After 2 months i would go there to buy same products. I have bought this make-up product in cash and at the same time they have a promotional discount.

There are many branches of this shop but the best location for me was located at G9 GF, Yayasan Bandar Seri Begawan Branch. I choose this branch because from here I became a member of The Body Shop and the other reasons was easy to find parking. This shop opened from Monday until Sunday, 10am to 09.30pm.

Conclusion

Why am I impressed with The Body Shop products are when they have a promotional discount and what good was to become a member of The Body Shop like me will be notified via text for the sales promotion. So far, this is the longest products I use and is definitely the best products for me and I will continue using it. The Body Shop products make you feel satisfied and have no regrets at all and you will come again.

  

Question 2:

What were the main forces that led to the commercialization of the Internet? Summarize your answer in about 100 words.

The main forces that led to the commercialization of the Internet is that people start to use and recognize the value of Internet connection. As we all know the Internet is known to provide facilities for users to access what they need by simply searching Google Sites. Users can use the Internet via computers and mobile phones. Nowadays, mobile phone is a modern technology that is easy for users currently using the Internet every day. At this time many people use the internet with the purpose of connecting such as facebook, twitter, whatsapp, viber, hotmail and Skype. Some users also use the Internet for the purpose of buying online such as EBay. Internet becomes more widespread and more knowledge and more useful.

Question 3:

Describe two possible service-for-fee offerings that might become available to users of Internet-enabled wireless devices (such as iPad or mobile phones) in the near future. Write one paragraph for each service in which you outline the profit potential and risk of losses for each.

http://www.bmobile.com.bn/index.php

B-Mobile is one example of service for fee. Bmobile Communications Sdn Bhd Brunei became Brunei's first provider of 3G mobile service. Bmobile subscribers can also be stored and communicated with their extensive list of mobile information and entertainment content through bmobile WAP portal. They also offer the ability, as well as market competition to benefit their customers.

B-Mobile introduced between postpaid and prepaid plans to suit the different needs of their customers. Postpaid means a monthly paid where we can made a payment at any Bmobile branches counter. For prepaid it was like a top up card where we can made a payment at WYWY branches and Bmobile branches. B-Mobile offers YES! Prepaid service plan for your mobile - the starter pack costs 30 BND / 24.06$: 25 BND / 20.05$ as a license fee and 5 BND / 4.01$ for connection. Once purchased the starter pack you can used Wap and Mobile Internet at 0.05 BND / 0.04$ per 1 MB. There is another service called YES! ZOOM BROADBAND meant for Data usage only. The main features of the YES! ZOOM BROADBAND starter pack are:

• Internet Access Only Pack
• Registration not required
• Instant activation, to activate just dial 179 and follow the voice prompt.

Also you get a welcome bonus - 1 day of unlimited local data usage. There are two options for the starters, customers can buy either Pocket Modem Bundle for 99 BND / 79.38$ or YES! ZOOM BROADBAND Starter Pack for 30 BND / 24.06$. However, Bmobile broadband PREPAID, it have two simcard which was 3.5G and 3G. For 3.5G means the original simcard broadband usage. The 3.5G service was introduced with packages that included FREE laptops and modems so that everyone can afford and enjoy broadband speeds Internet connection to move. While 3G means a 3G simcard for mobile phone lines only but this 3G simcard can use at a broadband modem. Bmobile have their own website, from the website customers will get info advertisement of the broadband and other specials promotion more further.

The profits for this company get was when they deducted $25 for every Bmobile account users per year. More and more customers use bmobile and more profits they will gain.The risk was when the server down they get so many complaints from their customers and they move to another usage. Amongst that the customers also get the profits with enjoying the services and promotions given such as lucky draw from which they bought their items. The problem taken when there is no network , no signal, connection is low  at certain area where the more far to the satellite made internet access a bit lagging to connect.

Conclusion

Therefore, postpaid or prepaid have their advantages and disadvantages respectively. As a subscriber, we enjoy a given promotion.

http://themallcineplex.com My another example for service-for-fee is The Mall Cineplex. The Mall Cineplex is the most popular cinema in Brunei. It is located on the third floor of The Mall Shopping Centre, Gadong. Gadong is Brunei's most popular entertainment and commercial area. The Mall Cineplex is now showing movies in 3D and more enjoyable sound system. To watch 3D movies people must wear 3D glasses. The Mall Cineplex ara places where a main attraction for the customers.To complement The Mall Cineplex and to meet with demands, The Mall Cineplex opened 4 new Deluxe Screens. These cinemas allow for movie to choose from – total of 8 screens. With these 4 new screens, The Mall Cineplex Gadong is the largest Cineplex in Brunei. During school holidays, they have offer for children’s ticket pricing. However, people can book the tickets via telephone and internet, easier for customer to know what updated movies are shows. They also advertise the movie schedule at a newspaper such as Borneo Bulletin and Media Permata. As usual the price of the tickets are different and this different also can make profit for the company before and after 6.30pm, the price of the tickets will increase by $2 either 2D or in 3D. Therefore as many people watching the movie and the more profits the company will gain. The Mall Cineplex also sold food and drinks and most popular snack is pop corn. In term of customers, they can save time booked the movies via online and made them easier to browse the internet. Risk for the company was when the customers cancel their bookings and make them lost their other customers. Films that do not attract the attention of the people will cause less customers. In term of customers, when tickets been booked through telephone the company will give half and hours to get a tickets before start a movie otherwise will be given to another. Telephone line always busy. Drinks and food sold at the cinema is expensive compared to the stores and there is no outside food or drinks are allowed. Conclusion However, they always update the movies now showing to facilitate all their customers through mass media such as internet and newspaper. Question 4: In two paragraphs, explain why a customer-centric Web site design is so important, yet is so difficult to accomplish. Answers Customer-centric Web site design is so important because they only care about what is important to them getting whatever information, services, or products they came to their site for.  If they can’t find what they’re looking for, they’ll simply go elsewhere. They should make the website an attractive and interesting web design that is very important for their site. They also should keep their site that just the once a searcher or customer has reached on their website to continue looking and reading through it until they have found what they are looking for and their site obtain attention and attract them. If their site does not have the right design but they may have the best products and most attractive prices then no one will take the time to enjoy and look through it. They will be able to ensure that their website is more attractive and gainful through a skilled web designer. Overall design of a site should not clash with the content, making it easier for the user to navigate and can find the desired information or products etc. It is very difficult to accomplish a customer centric web design which designer need to understand the site owner or business representative, to ensure that they allow and encourage. Websites takes into account many security considerations, such as data entry error checking through forms. In addition, websites has moved to a new phase of Internet communication. Computer web sites are no longer simply tools for work or commerce but used most for communication. Websites such as Facebook and Twitter provide users a platform to freely communicate. This new form of web communication is also changing e-commerce through the number of hits and online advertisement. Question 5: Promoting products on the Web is different from using mass media promotion or personal contact. Assume that you want to explain these differences to a person who is planning to open a Web site that will sell fishing-rod. Write one paragraph about each approach (mass media, personal contact, the Web). In each paragraph, explain the advantages and disadvantages of the approach for the fishing rod Web business.

Answers In this task, I am going to explain selling fishing-rod by using three methods which are mass media, personal contact and web. Each of this have the advantages and disadvantages itself. This how im going to explain it. Mass Media is the broadcast media to promote their information to the public such as television, radio, newspaper, internet and magazines. The advantages of using mass media was it can reach a large number of populations in a short amount of time. It helps in the promotion of the products. The biggest advantage is the information easier and faster to publish. The disadvantages was when there is dissemination of  inaccurate information, spending a lot of money for advertisement. Personal Contact is another ways to promote selling fishing rod. This means business communication modes also known as one to one. For example salesperson and customer. The advantages was  news spread rapidly from mouth to mouth such as friends, family, neighbours, etc, met face to face, cash on payment. The disadvantages was less personal contact to spread the news, spending much on mobile credits. Web is the best way to promote website for business online. Its also known as website visitor. The advantages was to advertise the products, information is available to be accessed by anyone, anywhere, anytime. Can be updated to always provide the latest information, attractive info and gives attractive offers. Advertising in a website is cheaper than TV, Radio & Newspapers. The disadvantages was when the internet connection is slow, lost person-to-person contact, have to deal with possible maintenance or technical difficulties , broken links and wrong info. Conclusion Promoting products on the Web is different from using mass media promotion or personal contact. This three methods have their advantages and disadvantages itself. Each methods have their own strength. Its all depends to the seller which one are easier for them to advertise their product and can get better income for their profits.